Trint Reviews

Based on 27 customer reviews from our shopper community, Trint's overall rating is 3.81 out of 5 stars and 74% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

3.8

27 Reviews

Overall Rating

5 Stars

15

4 Stars

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5

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All Reviews (27)
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bigbutterfly583
March 11, 2023
"This is definitely a scam."
This is clearly a scam. I previously left a review here and received a response from the same person using the exact same words she used when responding to me directly. It is evident that they have no intention of closing this account. I explicitly requested the account to be closed via email last December, yet they still billed me and took another full year subscription in February. Hey Olga, I demand a refund of my money.
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CliftonHayes
March 11, 2023
"This is definitely a scam."
This is clearly a scam. I previously left a review here and received a response from the same person using the exact same words she used when responding to me directly. It is evident that they have no intention of closing this account. I explicitly requested the account to be closed via email last December, yet they still billed me and took another full year subscription in February. Hey Olga, I demand a refund of my money.
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purplepeacock347
February 19, 2023
"The user experience of Trint is absolutely outstanding."
I have had experience using both Otter and Trint, specifically the business or pro versions. While Otter is also good, in my opinion, Trint is significantly superior. Trint's transcriptions appear to be more accurate to me, but what really sets it apart are the interface and additional features. When it comes to editing, the Trint interface feels much more responsive compared to Otter's. Additionally, Trint offers better export options, particularly for working with video.

Both Otter and Trint have a highlighter feature for marking transcript text, but Otter only provides one color while Trint offers several. This may seem like a minor detail, but when transcribing audio into text, I want to be able to easily locate specific information without having to read through every line. Therefore, having multiple highlighter colors as a tool for working with transcripts is an essential feature in my opinion.

Another great feature of Trint is its "Story" feature. Not only can I highlight important content in a transcript, but I can also extract that content and incorporate it into a separate "story" composed of snippets from other transcripts. This allows me to categorize related content and keep it organized.

Overall, I am highly satisfied with Trint. However, if there was one thing I could change, it would be the addition of a gray color highlighter option. I often use this color in Microsoft Word to signify text that is skimmable and of lesser importance, but still not deserving of deletion or a strikethrough. In cases where highlighting the important information would mean highlighting the majority of the text, a gray highlighter would be useful. Additionally, while both Otter and Trint can automatically detect who is speaking, it seems that Otter is better at doing this across multiple transcripts after being provided with speaker name labels.

Lastly, I must commend Trint's customer service. Olga at Trint has been incredibly helpful and accommodating, always going above and beyond to assist me.

In my opinion, Trint is the best option available.
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sadleopard501
February 19, 2023
"The user experience of Trint is absolutely outstanding."
I have had experience using both Otter and Trint, specifically the business or pro versions. While Otter is also good, in my opinion, Trint is significantly superior. Trint's transcriptions appear to be more accurate to me, but what really sets it apart are the interface and additional features. When it comes to editing, the Trint interface feels much more responsive compared to Otter's. Additionally, Trint offers better export options, particularly for working with video.

Both Otter and Trint have a highlighter feature for marking transcript text, but Otter only provides one color while Trint offers several. This may seem like a minor detail, but when transcribing audio into text, I want to be able to easily locate specific information without having to read through every line. Therefore, having multiple highlighter colors as a tool for working with transcripts is an essential feature in my opinion.

Another great feature of Trint is its "Story" feature. Not only can I highlight important content in a transcript, but I can also extract that content and incorporate it into a separate "story" composed of snippets from other transcripts. This allows me to categorize related content and keep it organized.

Overall, I am highly satisfied with Trint. However, if there was one thing I could change, it would be the addition of a gray color highlighter option. I often use this color in Microsoft Word to signify text that is skimmable and of lesser importance, but still not deserving of deletion or a strikethrough. In cases where highlighting the important information would mean highlighting the majority of the text, a gray highlighter would be useful. Additionally, while both Otter and Trint can automatically detect who is speaking, it seems that Otter is better at doing this across multiple transcripts after being provided with speaker name labels.

Lastly, I must commend Trint's customer service. Olga at Trint has been incredibly helpful and accommodating, always going above and beyond to assist me.

In my opinion, Trint is the best option available.
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PedroChavez
November 11, 2022
"The transcriptions are hardly usable in..."
The transcriptions in French provided by Trint are hardly usable. Numerous words are completely unrelated and irrelevant. While Trint might be effective for other languages (or maybe not?), it is regrettably highly ineffective for French. The pricing is exorbitant and the return on investment is a complete disaster.
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sadmeercat172
November 11, 2022
"The transcriptions are hardly usable in..."
The transcriptions in French provided by Trint are hardly usable. Numerous words are completely unrelated and irrelevant. While Trint might be effective for other languages (or maybe not?), it is regrettably highly ineffective for French. The pricing is exorbitant and the return on investment is a complete disaster.
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lazyfish742
October 18, 2022
"The customer service was excellent."
Owen was extremely prompt and kind. I had concerns that the process we had to go through would be lengthy and difficult. However, Owen truly put me at ease, not only with the process itself but also with Trint as a company. I genuinely appreciated his assistance.
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organickoala569
June 27, 2022
"This review is written by a native speaker: Fair: This service was fair. It met my expectations and provided what I needed. I didn't have any major complaints or issues with it. Precise: The service was precise. It delivered exactly what was promised without any unnecessary extras or complications. I appreciated the accuracy and attention to detail. Quick: I was impressed with the speed of this service. It was quick and efficient, saving me time and allowing me to move on with other tasks. I didn't have "
The price is reasonable, as it provides various language options and the transcription is quite accurate. However, the AI encounters difficulties when there is background noise. The counter feature is not very useful, and the translation can be quite creative. Nevertheless, the transcription itself is flawless, although it should still be verified.
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KittyPrice
February 17, 2022
"Customer Service: Five Stars I cannot say enough positive things about the customer service I received. It was truly exceptional and deserving of five stars. From the moment I walked in, I was greeted with a warm and friendly smile. The staff went above and beyond to ensure that all my needs were met and that I had a pleasant experience. They were knowledgeable, attentive, and always willing to assist me with any questions or concerns I had. I was impressed by their professionalism and genuine care for the"
I decided to switch from Otter.ai to Trint, and I have no regrets. One of the things I really enjoyed about Trint was its thematic analysis coding feature. The accuracy of the transcriptions is on par with other top products in the market, with only occasional edits required. It's important to note that no transcription service is perfect, but Trint's customer service is exceptional. I couldn't be happier with it. Other companies should take note of how Trint handles their customer support. There are no automated bots; instead, you get to chat with a live person who is highly knowledgeable and thorough. A big thank you to Olga for her outstanding assistance!
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DarylBaker
November 03, 2021
"Podcast Storytelling with Trint is an exceptional podcast that truly captivates its audience. The hosts effortlessly weave together engaging narratives that keep listeners hooked from start to finish. The production quality is top-notch, with clear audio and seamless editing that enhances the overall listening experience. Trint's storytelling abilities are truly impressive, as they expertly craft each episode with a perfect balance of suspense, humor, and emotion. The topics covered are diverse and thought-"
We utilize Trint for our podcast storytelling needs. The Story feature, in particular, greatly enhances the creative process. It offers a platform to effortlessly organize and rearrange audio clips and written dialogue, while also providing a convenient method to share it with our team and stakeholders throughout the development and editing stages. This product is truly exceptional!
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BeverlyCooper
September 09, 2021
"I've been so caught up in using this amazing service that I haven't had a chance to write a proper review. You should definitely give it a try!"
Wow, seriously? I'm swamped with Trint right now, so I haven't had the chance to give it a proper review. Let me tell you, it's hands down the best automatic transcription service I've ever used. The coolest part is that you can actually train it to recognize unusual words, which saves so much time and energy. Once we make a few corrections, the translation service works like a charm. I might even give the Story feature a shot when I have some free time to fully grasp it. Keep up the good work and keep making it even better!
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DianneKennedy
February 18, 2021
"This software is absolutely brilliant."
This software is absolutely brilliant! I love it and we use it all the time. There is just one small thing worth mentioning: while Trint does a great job with punctuation, the way it transcribes in French is grammatically incorrect. It's not a big issue, but adding non-breaking spaces before question/exclamation marks and colons/semi colons would be a helpful improvement. In English, it's absolutely top-notch. I highly recommend this essential tool.
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TracyGeorge
February 18, 2021
"This software is absolutely brilliant."
This software is absolutely brilliant! I love it and we use it all the time. There is just one small thing worth mentioning: while Trint does a great job with punctuation, the way it transcribes in French is grammatically incorrect. It's not a big issue, but adding non-breaking spaces before question/exclamation marks and colons/semi colons would be a helpful improvement. In English, it's absolutely top-notch. I highly recommend this essential tool.
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LouellaParker
January 15, 2021
"Trint has been an excellent service for me."
Trint has been an excellent service for transcribing my research interviews. The only reason I'm not awarding it a perfect 5-star rating is because it still faces difficulties in accurately transcribing certain English accents that I have encountered. Specifically, it frequently misinterprets Irish accents, particularly on crucial words that can completely alter the sentence's meaning. Consequently, I still have to meticulously review each transcript. Nevertheless, it remains an incredible product that has significantly enhanced my research efficiency.
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StephenMyers
January 15, 2021
"Trint has been an excellent service for me."
Trint has been an excellent service for transcribing my research interviews. The only reason I'm not awarding it a perfect 5-star rating is because it still faces difficulties in accurately transcribing certain English accents that I have encountered. Specifically, it frequently misinterprets Irish accents, particularly on crucial words that can completely alter the sentence's meaning. Consequently, I still have to meticulously review each transcript. Nevertheless, it remains an incredible product that has significantly enhanced my research efficiency.

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